IT Support for Dental Practices

Dental practices hold detailed patient records, including medical histories, treatment plans, and imaging, all of which need protecting to a high standard. A data breach or system failure isn't just inconvenient, it puts patient trust and CQC compliance at risk. Most practices don't have anyone on staff who understands both dental software and the security requirements around it.

We provide managed IT support for dental practices with 1 to 50 staff, whether you're a single surgery or a group of practices. That means keeping practice management software running reliably, ensuring X-ray and imaging systems stay connected and backed up, and setting up networks that don't slow down during a full day of appointments.

Patient record security is built into everything we configure. Devices are encrypted and enrolled in Intune, so a lost or stolen laptop doesn't mean exposed patient data. Access controls separate clinical and administrative access appropriately, MFA is enforced on every account, and audit logging tracks who accessed what, giving you a clear answer when CQC or the Information Commissioner's Office asks.

Email is a common weak point for practices. We configure SPF, DKIM, and DMARC to stop your domain being spoofed in phishing attempts, along with anti-phishing policies in Microsoft Defender and data loss prevention policies that prevent patient information being sent to the wrong recipient by accident.

Our AI automation services help reduce the administrative load on reception and practice management teams. We build workflows for automated appointment reminders and confirmations, recall and check-up scheduling, treatment plan follow-ups, and patient feedback requests. These connect to your existing practice management software rather than replacing it.

Based in London, we support dental practices across the city and the wider UK remotely, with under 30-minute response times and month-to-month contracts, so you're never locked into a provider that isn't working for you.