Home IT support · West London
Your private IT team, at home.
Computers, Wi-Fi, smart home and patient tech help for the whole family, from the engineers who look after London businesses. Same or next-day visits, evenings and weekends included.
- ★★★★★ 19 Google reviews
- 7 days · 8am–9pm
- Same or next-day visits
- Remote help UK-wide
What can we help with today?
Get a personalised quoteDBS checked
Background-checked engineer, so you can feel safe letting us into your home.
Fully insured
Public liability insurance on every visit.
19 five-star reviews
Rated 5 stars on Google by London clients.
Security-first
The same care we give business clients' data, for your family's.
How we can help
Small jobs and big setups. If it plugs in, connects to Wi-Fi or needs a password, we can help.
Household IT care
Want a private IT team on call for the whole family? Ongoing support for devices, Wi-Fi, smart home and security, with priority response.
Explore Household IT Care →How it works
Tell us what's wrong
Book online, call or WhatsApp. A quick description and your postcode is all we need.
Get a personalised quote
We confirm exactly what's involved and agree a price with you before anything is booked.
We fix it, properly
Same or next-day visits, or remote help right away. We leave written notes on everything we did.
How pricing works
Every home and every job is different, so we don't do one-size-fits-all price lists. Tell us what you need and we'll give you a clear, personalised quote, travel included, before anything is booked. Most jobs take one to two hours, and you'll always know the cost upfront.
Pay by card, payment link, bank transfer or invoice.
Why households choose Senri
Business-grade engineers
The same team that protects London businesses looks after your home. No gig-economy contractors.
Evenings & weekends
In the office all day? We visit 7 days a week, 8am to 9pm.
Discreet & security-first
Your devices, accounts and family's data are treated with the same care as a client's business.
Clear quotes, no surprises
You agree the cost before we start. Every home is different, so every quote is personal.
Who you'll be letting in
Meet Ethan, founder of Senri
I'm a Senior IT Infrastructure & Security Engineer with over 10 years' experience looking after IT environments with more than 1,000 users. Senri Home brings that same standard into your home: careful, discreet, and explained in plain English.
- ✓ DBS checked
- ✓ Fully insured
- ✓ 10+ years in IT & security
Trusted across London
5-star rated on Google Reviews
“Senri provides hands-down the best helpdesk and IT support service we've come across. The team is super efficient, friendly, and always ready to jump in and solve any technical hitch before it becomes a real headache.”
Carlyle Dias
“We brought Senri in to look at our IT setup and they found issues we didn't even know we had. They fixed everything, tightened up our security and now provide ongoing support. Wish we had found them sooner.”
Clyde Fernandes
“Senri introduced us to AI tools that have completely changed how we handle admin. They trained the team and set everything up so it actually works for our business.”
Snehal Pardeshi
“The team set up AI automations for our business that have saved us hours every week. Stuff we were doing manually is now handled automatically. Game changer!”
Giles Mario Vaz
“Senri are absolutely amazing! They are professional, efficient and a pleasure to work with. They listened carefully to my requirements and built a beautiful website exactly to specification.”
Kulsoom Ali
“After switching to Senri, the difference was immediate. Their team quickly identified the root causes of the problems, provided effective long-term solutions, and has been incredibly responsive whenever support is needed.”
Sohail Yusuf
“I recently reached out to Senri for assistance with organising our data and resolving some issues with our Outlook system. Their response was swift and professional.”
Sharonelle Dasilva
“I had a very smooth experience with the setup of my website and business account. Great communication and all tasks completed in timely manner.”
Eshita Khanna
“I would like to thank Senri for making our website end to end. They made the whole business journey in my website and made it look beautiful.”
Sahil Bhatia
“Senri provides hands-down the best helpdesk and IT support service we've come across. The team is super efficient, friendly, and always ready to jump in and solve any technical hitch before it becomes a real headache.”
Carlyle Dias
“We brought Senri in to look at our IT setup and they found issues we didn't even know we had. They fixed everything, tightened up our security and now provide ongoing support. Wish we had found them sooner.”
Clyde Fernandes
“Senri introduced us to AI tools that have completely changed how we handle admin. They trained the team and set everything up so it actually works for our business.”
Snehal Pardeshi
“The team set up AI automations for our business that have saved us hours every week. Stuff we were doing manually is now handled automatically. Game changer!”
Giles Mario Vaz
“Senri are absolutely amazing! They are professional, efficient and a pleasure to work with. They listened carefully to my requirements and built a beautiful website exactly to specification.”
Kulsoom Ali
“After switching to Senri, the difference was immediate. Their team quickly identified the root causes of the problems, provided effective long-term solutions, and has been incredibly responsive whenever support is needed.”
Sohail Yusuf
“I recently reached out to Senri for assistance with organising our data and resolving some issues with our Outlook system. Their response was swift and professional.”
Sharonelle Dasilva
“I had a very smooth experience with the setup of my website and business account. Great communication and all tasks completed in timely manner.”
Eshita Khanna
“I would like to thank Senri for making our website end to end. They made the whole business journey in my website and made it look beautiful.”
Sahil Bhatia
Areas we cover
Home visits across West and South West London and the surrounding areas. Remote support anywhere in the UK.
Don't see your area?
Pop in your postcode and we'll tell you how we can help.
Questions households ask
Every home is different, so we give you a clear, personalised quote before any work starts, including travel. You'll know the cost before we book you in, with no surprises on the day.
Often, yes. We offer same-day or next-day visits across West and South West London, 7 days a week from 8am to 9pm, subject to availability. Remote help is usually available the same day anywhere in the UK.
Yes. Evenings and weekends are when most of our home customers are around, so we work 7 days a week until 9pm.
Home visits cover West and South West London, including Hampton, Teddington, Twickenham, Richmond, Kingston, Surbiton, Esher, Chiswick, Ealing, Brentford, Hammersmith, Fulham, Putney, Barnes, Wimbledon, Kensington & Chelsea and the surrounding areas. Not on the list? Send us your postcode and we'll confirm. We often travel further for the right job. Remote support covers the whole UK.
An experienced, DBS-checked Senri engineer, the same people who look after IT and cybersecurity for London businesses. Not a gig-economy contractor. We're fully insured with public liability cover.
By card, by secure payment link, by bank transfer or on invoice, whichever suits you. The amount is always the quote you agreed before we started.
Yes. Household IT Care gives your family a private IT team on call: devices, Wi-Fi, smart home and security, with priority response and regular check-ups. See the Household IT Care page or ask when you book.
Let's get it sorted
Tell us what's going on and we'll come back with a personalised quote and the next available slot, often today or tomorrow.
7 days a week, 8am–9pm