IT Support in Kingston upon Thames & Cyber Security

Kingston upon Thames runs on a busy mix of retail, leisure, professional services and education. Shops and restaurants around the town centre and riverside, accountants and solicitors in upstairs offices, and design studios and tutoring businesses linked to Kingston University all depend on the same things: email that works, card machines and tills that stay online, and laptops that are safe to take home.

Senri is based in nearby Brentford, so getting an engineer to a Kingston office is straightforward when a problem can't be fixed remotely. We support businesses with 1 to 50 staff across the town centre and the surrounding neighbourhoods, including Surbiton, New Malden, Norbiton, Tolworth and Berrylands, plus the offices and trade counters along the A3 and A240 corridor.

Most issues are solved remotely first. You raise a ticket, email or call, and we respond in under 30 minutes, connect securely to the affected device and fix it while you carry on working. When the job needs hands on hardware, such as a new firewall, a failing switch, a printer that has dropped off the network or a desk move, we book an on-site visit at a time that suits you.

Microsoft 365 is usually where we start. Many Kingston firms have grown into it piece by piece, with personal accounts, shared logins and files scattered across desktops. We tidy that into a proper setup: multi-factor authentication on every account, Conditional Access, shared mailboxes and SharePoint sites that match how your team actually works, and Intune so every laptop is encrypted and can be wiped if it goes missing on the commute.

Retail and hospitality businesses in the town centre have a particular problem: staff turnover. A new starter needs an account, a device and the right access on day one, and a leaver needs that access removed the same afternoon. We run onboarding and offboarding as a checklist, so former staff aren't still reading the shared inbox weeks later.

Older buildings are another common headache. Offices above shops and in converted Victorian and Edwardian houses in Surbiton and Kingston often have thick walls, awkward layouts and a single consumer router doing all the work. We survey the space, fit business-grade access points and separate guest Wi-Fi from staff and payment devices, so the meeting room at the back finally gets a signal.

Phishing and invoice fraud are the attacks we see most often. Fake supplier emails asking to change bank details, and convincing Microsoft login pages, target small firms because they lack the checks larger companies have. We configure SPF, DKIM and DMARC on your domain, switch on the anti-phishing protection already included in your Microsoft licence, and set up automated backups of email, OneDrive and SharePoint with restores we actually test.

If you're bidding for council, NHS, university or larger supply-chain work, you'll often be asked for Cyber Essentials. We work through the five controls with you, fix the gaps in firewalls, patching, user access and malware protection, and get you ready to submit the assessment with confidence.

We cover every Kingston postcode: KT1 and KT2 in and around the town centre, Canbury and Norbiton, KT3 in New Malden, and KT5 and KT6 in Surbiton, Tolworth and Berrylands. Whether you're in a serviced office near Kingston station, a shop on Clarence Street or a unit off the A3, the service is the same: one team that knows your setup, a quick response, and an engineer on site when it's needed.

We also build practical AI automation for Kingston's business mix. A lettings agent might have new enquiries summarised and logged in the CRM automatically. An education or tutoring business might automate booking confirmations and follow-ups. A professional services firm might turn meeting notes into draft proposals in minutes. Everything runs alongside the tools you already use, on a month-to-month agreement with no long contract.