IT Support & Helpdesk
A real person picks up the phone. Every time.
Day-to-day managed IT support for your team. As your MSP, we handle the problems so you don't have to. Think of us as your IT department without the overhead. For teams of 1 to 50 across London.
Helpdesk Support
Phone, email, or chat. Remote support for most issues, on-site when needed. Response times measured in minutes, not days. You talk to someone who already knows your setup.
Device Management
Set up, secure, and manage laptops, desktops, tablets, and phones. Full lifecycle: provisioning, management, secure wiping. Windows, Mac, iOS, Android.
Microsoft 365 Administration
User accounts, email, SharePoint, Teams, OneDrive. Licensing, configuration, troubleshooting, and optimisation. Properly set up from day one, not just turned on and left.
User Onboarding & Offboarding
New starter gets a fully configured device with email, apps, and access on day one. Leavers get secure offboarding with data archival and access revocation. No loose ends.
Monitoring & Maintenance
Proactive monitoring catches issues before your team notices. Updates, patches, and health checks on schedule. We fix things before they become problems.
What Our Clients Say
Senri provides hands-down the best helpdesk and IT support service we've come across. The team is super efficient, friendly, and always ready to jump in and solve any technical hitch before it becomes a real headache. No matter how small or large the issue may be, they will find a permanent resolution to it.
Carlyle Dias
I recently reached out to Senri for assistance with organising our data and resolving some issues with our Outlook system. From the very beginning, their response was swift and professional. They were able to resolve everything remotely, making the process convenient and hassle free.
Sharonelle Dasilva
Frequently Asked Questions
Most issues get a response within 15 minutes during business hours. Critical issues are escalated immediately. We measure response times in minutes, not days.
No. We work on rolling monthly agreements. If we're not delivering value, you can walk away. We'd rather earn your business every month than lock you in.
Absolutely. Most of our support is delivered remotely. We manage devices, accounts, and security regardless of where your team is working from.
We'll audit what you have, keep what works, and fix what doesn't. We don't rip and replace for the sake of it. We build on your existing setup wherever possible.
Yes, when needed. Hardware issues, office moves, or new setups that need hands-on work. We come to you across London.
See where you stand.
We'll review your current setup and tell you exactly what needs fixing, no strings attached.