IT Support for Veterinary Practices
Secure, reliable IT for veterinary practices — patient records protected, systems that work, and less admin at reception.
Veterinary practices hold detailed client and patient records, treatment histories, and often payment information, all needing proper protection just as much as any medical practice. A system outage during a busy clinic day or a data breach doesn't just cause stress, it undermines the trust clients place in your practice.
We provide managed IT support for veterinary practices with 1 to 50 staff, whether you're a single-site practice or a group with multiple locations. That means keeping practice management software running reliably, ensuring imaging and diagnostic systems stay connected, and setting up networks that hold up through a full day of consultations and procedures.
Client and patient record security is built into everything we configure. Devices are encrypted and enrolled in Intune, so a lost or stolen device doesn't mean exposed records. MFA is enforced on every account, access controls are set appropriately across clinical and reception roles, and audit logging tracks activity so you have a clear record if RCVS data requirements or a client query ever need it.
Email is a common weak point for practices sending appointment confirmations, treatment plans, and invoices regularly. We configure SPF, DKIM, and DMARC to stop your domain being spoofed, anti-phishing policies in Microsoft Defender, and data loss prevention policies that prevent client and patient information being sent to the wrong recipient.
Our AI automation services help reduce the administrative load on reception teams. We build workflows for automated appointment reminders and confirmations, vaccination and check-up recall scheduling, prescription renewal notifications, and client follow-up sequences after treatment. These connect to your existing practice management software rather than replacing it.
Based in London, we support veterinary practices across the city and the wider UK remotely, with under 30-minute response times and month-to-month contracts, so you're never tied to a provider that isn't working for you.
Built for Veterinary Practices
Practice Management Systems
Reliable connectivity for your practice management and diagnostic imaging systems throughout busy clinic days.
Client & Patient Record Security
Encrypted, Intune-managed devices and access controls protecting client and patient records at every level.
Appointment Automation
AI workflows for appointment reminders, recall scheduling, and prescription renewal notifications.
RCVS Data Requirements
Audit logging and documented security controls that give you a clear answer when data handling is reviewed.
Our Services
Frequently Asked Questions
Yes. We configure encrypted devices, access controls, and audit logging to support RCVS-related data requirements, and can provide documentation of your setup when it's needed for review.
Yes. We support integrations with major veterinary practice management systems, and build our AI automations around your existing setup for appointment reminders and recalls rather than requiring new software.
All devices are encrypted and managed through Intune, so we can remotely wipe a lost or stolen device within minutes. Client and patient data stays protected, and you have a documented response ready if needed.
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