Google Classroom Support for Schools
IT support that understands how schools actually work.
Most London schools run on Google — Classroom for teaching, Chromebooks for students, and Google Workspace for Education behind the scenes. It works well when it's set up properly. The problem is that “properly” takes ongoing management that most schools don't have capacity for.
Someone in the school office ends up as the accidental IT person — creating accounts, resetting passwords, troubleshooting Chromebooks, and trying to figure out the Google Admin console between everything else they need to do. Teachers underuse Classroom because no one's shown them what it can really do. Chromebooks break and sit in a cupboard waiting for someone to deal with them.
We provide dedicated IT support for schools running Google. From Classroom setup and teacher training to Chromebook fleet management and safeguarding controls — we handle the technology so your staff can focus on teaching. We also support schools using our broader Google Workspace and schools IT services.
Common Problems We Solve
Start-of-Year Chaos
New students, new classes, new teachers — and someone has to create all the accounts, set up all the classes, and enrol all the devices before September. We handle the entire rollover so your school is ready on day one.
Teachers Struggling with the Tech
Google Classroom is only useful if teachers know how to use it properly. We provide hands-on training that goes beyond the basics — differentiated assignments, formative assessment, and workflows that save marking time.
Chromebooks Breaking Constantly
School Chromebooks take a beating. We keep spares configured and ready to swap, manage warranties and repairs, and ensure broken devices don't mean lost learning time.
No One Managing the Admin Console
Someone set up Google Workspace years ago and now no one really understands the admin console. Old accounts are still active, permissions are inconsistent, and security policies haven't been reviewed. We audit and fix it.
What We Handle
Google Classroom Setup & Configuration
We set up Google Classroom properly from the start — class structures that match your timetable, teacher and student accounts with the right permissions, assignment templates, and grading workflows. If you're already using Classroom but it's messy, we restructure it so it actually works for your staff.
Chromebook Fleet Management
We manage your Chromebook fleet through Google Admin — enrolment, device policies, app restrictions, Wi-Fi configuration, and automatic updates. Lost or stolen devices get remote-wiped immediately. Broken devices get replaced with pre-configured spares so students aren't left without a device.
Google Workspace for Education Admin
User accounts, organisational units, security policies, email routing, and Drive permissions — we handle the Google Admin console so your school office doesn't have to. Start-of-year bulk account creation, leavers, role changes, and password resets are all covered.
Safeguarding & Content Filtering
We configure web filtering, SafeSearch enforcement, YouTube restrictions, and app controls on school Chromebooks. Students access what they need for learning and nothing else. Filtering policies are age-appropriate and aligned with your school's safeguarding requirements.
Teacher & Staff Training
We run practical training sessions for teachers on Google Classroom — creating assignments, using rubrics, giving feedback, managing class streams, and using Google Meet for remote lessons. Not generic Google tutorials — training tailored to how your school actually uses the platform.
Frequently Asked Questions
We support both. Some schools run Google Workspace for Education, some run Microsoft 365 Education, and some use a mix. We manage whichever platform your school is on — and if you're considering switching, we handle the migration too.
Yes. We set up the full environment — Google Workspace for Education tenant, organisational units, Classroom class structures, Chromebook enrolment, and content filtering. We also provide teacher training so your staff are confident using it from day one.
We configure web filtering through Google Admin, enforce SafeSearch, restrict YouTube to education-appropriate content, and control which apps and extensions can be installed. Policies are set per organisational unit so younger students have stricter controls than sixth formers.
Google Workspace for Education is GDPR-compliant when configured correctly. We set up data regions, disable optional services that share data outside your control, configure retention policies, and ensure student accounts are properly managed when pupils leave the school.
Yes. We handle warranty claims, keep pre-configured spare devices ready to swap in, and manage the lifecycle of your fleet — from procurement to secure disposal. A broken Chromebook doesn't mean a student goes without.
Yes. We provide a mix of remote and on-site support depending on what's needed. Routine admin is handled remotely. Hardware issues, network work, and training sessions are on-site. We agree the right balance during setup based on your school's needs.
Need IT support that understands schools?
We'll review your Google setup and show you what's working, what's not, and what your school is missing.