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Tech Help for Seniors in Hounslow

We give patient, friendly tech help to older people in Hounslow and Heston, at home, without jargon and without rushing.

Book a visit in Hounslow Call 07826 399715

DBS checked

Background-checked engineers, so you can feel safe letting us into your home.

Fully insured

Public liability insurance on every visit.

Rated 5★ on Google

Five-star rated by our London clients.

Security-first

The same care we give business clients' data, for your family's.

Help for Seniors in Hounslow

Many older residents here keep in touch with family across the UK and abroad through WhatsApp and video calls. We set these up simply, make text larger where needed, and add scam protection, so staying connected is easy and safe.

Problems we fix

Setting up a new iPad, tablet or smartphone
Video calling the family on FaceTime, WhatsApp or Zoom
Online banking, NHS app and shopping
Worried about scam calls, texts and emails
Forgotten passwords and locked accounts
Printer, email or TV streaming problems

What's included

Unhurried home visits at a pace that suits
Device setup with larger text and simpler layouts
Video calling, photos and messaging set up with the family
Scam protection and a simple guide to spotting fraud
A password manager or secure password book
Written step-by-step notes left behind
Remote follow-up help when something new comes up

Time & pricing

Most visits take 1–2 hours. We never rush. You'll get a personalised quote, travel included, before anything is booked. Pay by card, payment link, bank transfer or invoice.

Try these fixes first

Step-by-step guides for the problems we see most often.

Digital Legacy: How to Make Sure Your Family Can Access Your Phone, Photos and AccountsWhat happens to your iPhone, iCloud photos, email and online banking when you die? A plain-English UK guide to Apple Legacy Contact, Google Inactive Account Manager, passwords and your will.Fake Virus Warning Pop-Up? Don't Call the NumberPop-up says "Your computer is infected, call Microsoft Support"? It's a scam. How to close it safely, and what to do if you've already called or let them in.WhatsApp Hacked? Verification Code Scams ExplainedGot a WhatsApp "Hi Mum, this is my new number" message, or asked for a 6-digit code? How these scams work, how to recover a hacked account and stay safe.How to Spot Scam Calls, Texts and EmailsHMRC, bank, delivery and fake Microsoft support scams explained, with the warning signs to share with your family, how to report them and what to do if you clicked.

Tech Help for Seniors in Hounslow: FAQs

Yes. We set up the app, add family contacts, practise calls with her and leave simple written steps.

Yes. Many of our bookings come from family members. You can book on their behalf, tell us what they need, and we'll send you a short summary after the visit so you know what was done.

Yes. We set up call and text filtering, check email security, turn on two-factor authentication for banking and email, and walk through the warning signs of common scams in plain English.

More help in Hounslow

Help for Seniors nearby

Help for Seniors help in Hounslow

Tell us what's going on and we'll come back with a personalised quote and the next available slot, often today or tomorrow.

Book a visit WhatsApp 07826 399715

7 days a week, 8am–9pm