The gift of help
Gift a Tech Help Visit
For the parents and grandparents who don't need another gadget, just someone patient to help with the ones they have. A thoughtful Christmas or birthday gift.
DBS checked
Background-checked engineers, so you can feel safe letting us into your home.
Fully insured
Public liability insurance on every visit.
Rated 5★ on Google
Five-star rated by our London clients.
Security-first
The same care we give business clients' data, for your family's.
What the visit could cover
Set up their new iPad or phone
Larger text, simpler layouts, photos and contacts moved across, and the family on video call.
Video calls with the family
FaceTime, WhatsApp or Zoom set up and practised, so they can see the grandchildren any time.
Scam-proofing
Call and text filtering, safer email and banking, and a plain-English guide to the warning signs.
Wi-Fi that reaches every room
No more dead spots in the kitchen, bedroom or garden.
Ready for the landline switch-off
Phones and alarms checked and set up for digital landlines before January 2027.
Photos safely backed up
Years of photos backed up and easy to find, on their phone, tablet or TV.
How it works
- Step 1
Tell us who it's for
A few details about them and what they might need help with.
- Step 2
We confirm by email
We confirm the gift and price, and send a payment link.
- Step 3
You get a gift card
We email you a gift card to print and put in their Christmas card, or forward.
- Step 4
They book when ready
They call or WhatsApp us to pick a time that suits them.
Got a new device for Christmas?
We'll set it up properly and move everything across from the old one, so nothing gets lost. Home visits across West and South West London, and remote help anywhere in the UK.
Book new device setup- Set up a new iPhone, Android phone, iPad or laptop
- Move photos, contacts and WhatsApp chats from the old one
- Set up email, passwords and two-factor authentication properly
- Connect the new smart speaker, TV or doorbell
- Securely wipe the old device so it can be passed on
Gift visits: common questions
Help, not another gadget. A patient visit to set up the devices they already have, get video calls working with the family and protect them from scams is something many parents value more than a new device.
Every gift is different, so tell us who it's for and what they might need. We'll confirm the price by email before you pay.
We visit homes across West and South West London, and we can help anyone in the UK remotely by phone and screen share.
Yes, please do. And after the visit we can send you a short summary of what was done, if they're happy for us to.
Give them a hand with their tech
Tell us who it's for and we'll take care of the rest.
7 days a week, 8am–9pm