Ongoing support
Household IT Care
A private IT team for your whole family, on call when you need it and quietly keeping everything healthy when you don't.
DBS checked
Background-checked engineer, so you can feel safe letting us into your home.
Fully insured
Public liability insurance on every visit.
19 five-star reviews
Rated 5 stars on Google by London clients.
Security-first
The same care we give business clients' data, for your family's.
What's included
Priority response
Jump the queue for visits and remote help, 7 days a week until 9pm.
Every device, every family member
Laptops, phones, tablets, printers, TVs and smart devices, for everyone in the house.
Regular check-ups
Scheduled health checks on Wi-Fi, updates, backups and security, so problems are caught early.
Family cyber protection
Password manager, two-factor authentication, scam filtering and safe settings for children.
Backups that actually work
Photos and documents backed up automatically, and tested so you can get them back.
New devices handled
Buying something new? We advise, set it up and move everything across.
One number to call
Broadband provider, printer manufacturer, smart home brand: we deal with them for you.
A record of your setup
We document your network, devices and accounts so nothing depends on memory.
Who it's for
- Larger homes with lots of connected devices
- Busy professionals who want tech to just work
- Families with children and teenagers online
- Households with a home office or garden office
- Anyone who has had a scare: a scam, a hack, lost photos
How pricing works
Every household is different, so Household IT Care is quoted individually, based on your home, your devices and the level of cover you want. We start with a visit or a call to understand your setup, then give you a clear monthly quote. No long contracts.
Pay by card, payment link, bank transfer or invoice.
Household IT Care: common questions
It depends on the size of your household, the number of devices and the level of cover you want. We'll visit or call, understand your setup and give you a personalised monthly quote. No long contracts.
No long lock-ins. We'd rather keep you because the service is good. Notice terms are agreed upfront and kept simple.
Yes. Many households include a parent's home or a second property in West London, and we can support anywhere in the UK remotely.
By card, payment link, bank transfer or invoice, monthly or however suits you.
Your family's private IT team
Tell us a little about your household and we'll come back with a personalised plan and quote.
7 days a week, 8am–9pm