Remote Tech Support (UK-wide)
Fixed over a secure connection, wherever you are in the UK.
A lot of problems don't need a visit. With your permission, we connect securely to your computer, see exactly what you see and fix it while you watch, usually the same day. It's ideal for software problems, email, printers and quick questions, wherever you live in the UK.
DBS checked
Background-checked engineer, so you can feel safe letting us into your home.
Fully insured
Public liability insurance on every visit.
19 five-star reviews
Rated 5 stars on Google by London clients.
Security-first
The same care we give business clients' data, for your family's.
Sound familiar?
- Email not sending or receiving
- Slow computer or constant pop-ups
- Printer or scanner not working
- Software installation or updates
- Account, password or two-factor problems
- Microsoft 365, iCloud or Google account issues
What we do
- Secure, encrypted screen-sharing session
- You stay in control and can end the session at any time
- Same-day sessions, 7 days a week
- Clear explanation of what was wrong and what we changed
- Escalation to a home visit in West London if needed
Time & pricing
Most remote sessions take under an hour. We give you a personalised quote, travel included, before anything is booked, so you always know the cost upfront. Visits are available 7 days a week, 8am–9pm. Pay by card, payment link, bank transfer or invoice.
Remote Support: common questions
Yes. We use an encrypted, business-grade remote tool. You approve the connection, watch everything we do, and can end the session at any moment. We never connect without your permission.
Remote support is available anywhere in the UK. Home visits cover West and South West London.
No. We never make unsolicited calls about your computer. If someone calls claiming to be from Senri, Microsoft or your broadband provider and asks for remote access, hang up. It's a scam.
Need a home visit instead?
Other ways we help
Let's get it sorted
Tell us what's going on and we'll come back with a personalised quote and the next available slot, often today or tomorrow.
7 days a week, 8am–9pm