Landline Switchover Help in Kensington & Chelsea

Landline Switchover in Kensington & Chelsea

Many homes in the borough have phones on several floors, monitored alarms, and door entry or concierge systems in mansion blocks. Building systems are for the managing agent or installer to confirm, while we take care of everything inside your home. We can coordinate with a household manager or carer if that helps.

Problems we fix

• A letter from your phone provider about Digital Voice or digital landlines
• Not sure whether your phone or cordless handsets will still work
• A parent who relies on their landline or a personal alarm
• Worried the phone won't work in a power cut
• Only want a landline, not broadband
• The phone stopped working after the switchover

What's included

• A check of every handset, extension and phone socket in the home
• Phones connected to the router and calls tested in and out
• A check of personal or telecare alarms, coordinated with the alarm provider
• A plan for power cuts, including asking your provider about a battery backup unit
• Help registering on your provider's Priority Services Register if it applies
• Nuisance call blocking set up where your provider offers it
• Simple written notes, and a summary for family if you booked for a parent