Landline Switchover Help in Ealing

Landline Switchover in Ealing

Ealing has a large number of family homes and long-standing residents, and many households have an older relative who still uses the landline every day. Families often book us to sort the phone and the Wi-Fi at the same time. If a personal alarm is involved, we make sure both providers know before the line moves.

Problems we fix

• A letter from your phone provider about Digital Voice or digital landlines
• Not sure whether your phone or cordless handsets will still work
• A parent who relies on their landline or a personal alarm
• Worried the phone won't work in a power cut
• Only want a landline, not broadband
• The phone stopped working after the switchover

What's included

• A check of every handset, extension and phone socket in the home
• Phones connected to the router and calls tested in and out
• A check of personal or telecare alarms, coordinated with the alarm provider
• A plan for power cuts, including asking your provider about a battery backup unit
• Help registering on your provider's Priority Services Register if it applies
• Nuisance call blocking set up where your provider offers it
• Simple written notes, and a summary for family if you booked for a parent