Landline Switchover Help in Brentford

Landline Switchover in Brentford

Brentford mixes riverside apartment blocks with older terraces and family houses. In newer flats the phone is often already plugged into the router, while older homes may still have extension sockets that will stop working. In blocks with shared door entry or lift lines, the building manager is responsible for checking those.

Problems we fix

• A letter from your phone provider about Digital Voice or digital landlines
• Not sure whether your phone or cordless handsets will still work
• A parent who relies on their landline or a personal alarm
• Worried the phone won't work in a power cut
• Only want a landline, not broadband
• The phone stopped working after the switchover

What's included

• A check of every handset, extension and phone socket in the home
• Phones connected to the router and calls tested in and out
• A check of personal or telecare alarms, coordinated with the alarm provider
• A plan for power cuts, including asking your provider about a battery backup unit
• Help registering on your provider's Priority Services Register if it applies
• Nuisance call blocking set up where your provider offers it
• Simple written notes, and a summary for family if you booked for a parent