Landline Switchover Help in Teddington

Landline Switchover in Teddington

In many Teddington terraces the router sits in the front room while the main phone has always lived in the kitchen or hallway. Moving the phone to the router can leave it somewhere awkward, so we look at the layout of the house and use cordless handsets where they make sense. Residents who work from home also tend to want the landline and broadband sorted in one visit.

Problems we fix

• A letter from your phone provider about Digital Voice or digital landlines
• Not sure whether your phone or cordless handsets will still work
• A parent who relies on their landline or a personal alarm
• Worried the phone won't work in a power cut
• Only want a landline, not broadband
• The phone stopped working after the switchover

What's included

• A check of every handset, extension and phone socket in the home
• Phones connected to the router and calls tested in and out
• A check of personal or telecare alarms, coordinated with the alarm provider
• A plan for power cuts, including asking your provider about a battery backup unit
• Help registering on your provider's Priority Services Register if it applies
• Nuisance call blocking set up where your provider offers it
• Simple written notes, and a summary for family if you booked for a parent