TW9, TW10
Computer & Laptop Repair in Richmond
Computer problems in Richmond are dealt with privately in your own home, by an engineer who explains clearly what went wrong. That covers everything from a stubborn MacBook update to transferring years of files onto a new PC.
DBS checked
Background-checked engineer, so you can feel safe letting us into your home.
Fully insured
Public liability insurance on every visit.
19 five-star reviews
Rated 5 stars on Google by London clients.
Security-first
The same care we give business clients' data, for your family's.
Computers & Laptops in Richmond
Many Richmond and Kew residents work in the City or the West End and keep important personal documents, photos and finances on a home computer. When that machine starts misbehaving, a discreet, careful repair matters as much as a quick one. Evening appointments mean you don't have to choose between a work day and getting it fixed.
Problems we fix
- Laptop or PC running painfully slowly
- Viruses, scam pop-ups or suspicious software
- New computer that needs setting up and everything transferred
- Email, printer or app that has stopped working
- Lost files, full storage or no backups
- Windows or macOS updates that went wrong
What's included
- Diagnosis and repair in your home, or remotely if that's quicker
- Virus and malware removal with security hardening afterwards
- New device setup: accounts, email, apps, printers and passwords
- Data transfer from your old machine, photos and documents included
- Backup set up so it doesn't happen again
- A short written summary of what we did and what to watch for
Time & pricing
Most computer visits take 1–2 hours. You'll get a personalised quote, travel included, before anything is booked. Pay by card, payment link, bank transfer or invoice.
Try these fixes first
Step-by-step guides for the problems we see most often.
Computer & Laptop Repair in Richmond: FAQs
Yes, our home visits run until 9pm every day of the week. Book a slot that suits you and the engineer will work through the problem with you there.
Yes. We support Windows PCs and laptops, MacBooks, iMacs, iPads and iPhones. If a hardware fault needs a part or specialist repair, we'll tell you upfront and arrange it for you.
Yes. We transfer documents, photos, emails, bookmarks and passwords, install the apps you use, and check everything works before we leave. You keep your old machine until you're happy.
Computers & Laptops help in Richmond
Tell us what's going on and we'll come back with a personalised quote and the next available slot, often today or tomorrow.
7 days a week, 8am–9pm