TW9, TW10
Tech Help for Seniors in Richmond
Older Richmond residents can book unhurried help with phones, tablets and computers without leaving home. Each visit moves at your pace, with nothing rushed and everything written down.
DBS checked
Background-checked engineer, so you can feel safe letting us into your home.
Fully insured
Public liability insurance on every visit.
19 five-star reviews
Rated 5 stars on Google by London clients.
Security-first
The same care we give business clients' data, for your family's.
Help for Seniors in Richmond
Richmond, Kew and Ham are home to many retired professionals who are perfectly capable but simply tired of technology changing every few months. Their families are frequently spread across London, the UK or abroad. A reliable way to share photos and see each other on screen helps those connections stay strong.
Problems we fix
- Setting up a new iPad, tablet or smartphone
- Video calling the family on FaceTime, WhatsApp or Zoom
- Online banking, NHS app and shopping
- Worried about scam calls, texts and emails
- Forgotten passwords and locked accounts
- Printer, email or TV streaming problems
What's included
- Unhurried home visits at a pace that suits
- Device setup with larger text and simpler layouts
- Video calling, photos and messaging set up with the family
- Scam protection and a simple guide to spotting fraud
- A password manager or secure password book
- Written step-by-step notes left behind
- Remote follow-up help when something new comes up
Time & pricing
Most visits take 1–2 hours. We never rush. You'll get a personalised quote, travel included, before anything is booked. Pay by card, payment link, bank transfer or invoice.
Try these fixes first
Step-by-step guides for the problems we see most often.
Tech Help for Seniors in Richmond: FAQs
Yes, we set up FaceTime or WhatsApp, add your numbers to their favourites and practise a few calls together. They'll have written instructions by the iPad for whenever they want to ring you.
Yes. Many of our bookings come from family members. You can book on their behalf, tell us what they need, and we'll send you a short summary after the visit so you know what was done.
Yes. We set up call and text filtering, check email security, turn on two-factor authentication for banking and email, and walk through the warning signs of common scams in plain English.
Help for Seniors help in Richmond
Tell us what's going on and we'll come back with a personalised quote and the next available slot, often today or tomorrow.
7 days a week, 8am–9pm