Landline Switchover Help in Richmond

Landline Switchover in Richmond

Richmond's period houses and mansion flats often have phones in several rooms, along with alarm systems, lift lines or door entry systems that may use the phone line. In flats, it's worth checking with the managing agent whether shared systems are being upgraded. Inside your own home, we make sure the phones you rely on keep working after the switch.

Problems we fix

• A letter from your phone provider about Digital Voice or digital landlines
• Not sure whether your phone or cordless handsets will still work
• A parent who relies on their landline or a personal alarm
• Worried the phone won't work in a power cut
• Only want a landline, not broadband
• The phone stopped working after the switchover

What's included

• A check of every handset, extension and phone socket in the home
• Phones connected to the router and calls tested in and out
• A check of personal or telecare alarms, coordinated with the alarm provider
• A plan for power cuts, including asking your provider about a battery backup unit
• Help registering on your provider's Priority Services Register if it applies
• Nuisance call blocking set up where your provider offers it
• Simple written notes, and a summary for family if you booked for a parent